Returns & Exchanges

Shop with confidence. We offer a 48-hours return policy on most items.

Return Policy

You have 48 hours from delivery to return unworn items in original condition with tags attached.

Return shipping fees are the responsibility of the customer.

Exchange for a different size, color, or style within 48 hours of delivery.

Custom and personalized items are not eligible for returns unless damaged or defective.

Email us at accessoriesbydija@gmail.com or call +44 7823794582 with your order number.

Place the item in its original packaging with all tags attached. Include the return authorization form.

Use the return label for UK customers, or ship to: Accessories By Dija, Returns Dept, London, UK.

Once received, we'll process your refund within 5-7 business days.

Earrings, custom jewelry, and items that have been worn, damaged, or altered cannot be returned.

Refunds are processed within 5-7 business days after we receive your return. It may take additional time for your bank to process.

Yes, you can choose a refund to your original payment method or store credit for future purchases.